(All price data is net)
When making special orders for items that we don’t stock in our range, shipping costs are generally incurred. You can enquire about this when you order.
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Germany |
Switzerland (Liechtenstein/ Samnaun on request) |
Bordering EU states (except Poland and Czech Republic) |
Non-bordering EU states |
Standard delivery
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Package delivery
With regards to orders by 4pm
that are sent by package delivery service, we usually pass them on
to our logistics partner on the same day (except for consignments to
Switzerland and non-bordering EU states). You
will normally receive them as early as the next
working day, max. after 2 to 3 working days.
Free from €120 if the order total is small €5.50
Freight delivery
up to 5 working days delivery time for in-stock products
Bordering states: up to 5 working days delivery time from the day of dispatch
Free from €120 if the order total is small €30 1) |
Free from €200 if the order total is small €10
Free from €5000 If the order total is small €120 2)
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Free from €200 if the order total is small €10
Free from €5000 If the order total is small €90 2)
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Shipping costs per package/weight
Shipping costs per consignment/weight
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Next Day delivery |
Package delivery Order Monday-Friday by 3pm, delivery on the following day by 6pm: €9.50 per consignment. Except on Saturdays, Sundays and Bank Holidays. Next Day Delivery is not available on islands.
Freight delivery
Order Monday-Friday by 11pm, delivery on the following day by 6pm: €20 per consignment. 3)
Except on Saturdays, Sundays and Bank Holidays. Next Day Delivery is not available on islands. |
Not available |
Not available |
Not available |
Express delivery |
Package delivery Order Monday-Thursday by 3pm, delivery on the following day by 10am: €19 per consignment.
Order Monday-Thursday by 3pm, delivery on the following day by 12pm:€15 per consignment.
Order on Friday by 3pm, Delivery on Saturday €45 per consignment.
Express delivery cannot be carried out on Sundays and Bank Holidays. Express Delivery is not available on islands.
Freight delivery
Freight delivery, order Monday-Friday by 11am, delivery on the following day by 10am or 12 pm: on request3) Except on Saturdays, Sundays and Bank Holidays. Express Delivery is not available on islands.
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Not available |
Not available |
Not available |
Border fees |
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Free from €800 If the order total is small €19 |
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At cost price |
Returning freight consignments |
€40 per consignment |
At cost price |
At cost price |
At cost price |
Minimum quantity surcharge |
€5 for orders under 20 € |
€5 for orders under 20 € |
€5 for orders under 20 € |
€5 for orders under 20 € |
1.) For photovoltaics + accessories, underground storage tanks and tanks from 2000 litres, and Zehnder shaft pumping systems, shipping costs always apply.
2.) For pipes 5 - 6 m in length and solar systems, heating pumps, storage tanks with capacity of 50 litres or more, photovoltaics + accessories, underground storage tanks, Zehnder shaft pumping systems, trays and supports over 180 cm in length and hexagonal, free-standing and oval bath tubs, saunas and heat cabins, shipping costs always apply and are charged separately by weight and delivery area.
3.) Pipes from 2.40 m in length and items from a total length of 2.20 m on request.
Important information
No risk If an item does not meet your expectations, you have 14 days to return it for a full refund. Please note that, if shipping agents are unable to make a delivery, they must charge for another attempt. Therefore, please ensure that someone is on site to accept delivery of your order.
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