FAQ
Customer Account
- I have forgotten my password, what do I do?
If you have forgotten your password, you can use our forgotten password function.
- How can I register as a customer?
You can register using the link below. If you are a new customer, please also provide us with your Commercial Register extract or business registration, as well as your entry in the register of qualified craftsmen, if available, by post, fax or e-mail. This is mandatory as we exclusively supply the specialist solar, plumbing, heating and air conditioning trade. As protecting workshops is very important to us.
To registration
- I have forgotten my password, what do I do?
If you have forgotten your password, you can use our forgotten password function.
- My address has changed - how do I tell you?
You can fill out our form online at your leisure and we will process your change of address as quickly as possible. Alternatively, you can contact us by phone, email or fax.
E-Mail: verkauf@weinmann-schanz.de
We are available on the phone at these times:
Monday - Friday from 7.30am - 6pm.
Contact:
Tel. +49 7433.989212
Fax +49 74 33.98 92 92
- How do I create a watchlist?
You have different options to create a watchlist:
1. Create a new watchlist and assign the name you want
After entering the desired item numbers and respective quantities, you can check and save the watchlist. In doing so, a check is carried out for any potential typing errors or other discrepancies.
2. Create a watchlist from an existing basket
To do this, click on the add basket to watchlist button in the basket. Now you still have to allocate a new to the new watchlist.
If you want to then order the items on one of your watchlists at any time, you can do this by selecting the desired list and the all items in basket button.
- How do I sort the items in my watchlist?
In the first column of the watchlist, enter the new position in which the items should appear. Then click on the button Re-sort list. Your watch list will now be arranged in groups of 5 and the items will appear in your desired order. If you have entered position 1 for an item and then click on the button Re-sort list, this item will become number 5. The item with position 2 will be number 10. Sorting in steps of 5 allows you to arrange 4 more items between each two positions.