For special orders of items that we do not carry in our range, shipping costs generally apply. You can enquire about these when placing your order.
(Prices quoted are net prices)
SORTIMENT ITEMS
Package delivery4.) :
You will usually receive the goods within one to three business days (except for shipments to Switzerland and non-neighboring EU countries).
Free from €120 (less than €5.50) 4)
Forwarding delivery1.) 4.) :
Up to 5 working days delivery time for stock items from the day of dispatch.
Free from €120 (less than €30) 1) 4)
SPECIAL ARTICLE
Package delivery: €8.50
Carrier delivery: Special items on request
Package delivery:
Order Mon-Fri until 3.00 pm - delivery the following day until 6.00 pm: €9.50 per shipment(excluding Sat, Sun & public holidays).
Next Day delivery not possible on islands.
Dangerous goods excluded from Next Day deliveries.
Forwarder delivery:
Order Mon-Fri until 11.00 am - delivery the following day until 6.00 pm: 20 € per shipment3) (except Sat., Sun. & public holidays).
Next Day delivery not possible on islands.
Dangerous goods excluded from Next Day deliveries.
Parcel delivery:
Order Mon-Thu until 3.00 pm - delivery the following day by 10.30 am: €19 per parcel.
Order Mon-Thu until 3.00 p.m. - delivery the following day by 12.00 noon: €15 per consignment.
Order on Fri. by 3.00 p.m. - Saturday delivery: €45 per consignment.
Express delivery not possible on Sundays and public holidays Express delivery not possible on islands Hazardous goods excluded from express deliveries.
Forwarder delivery:
Order Mon-Fri until 11.00 am - Delivery the following day until 10.00 am: €65 per shipment.3)
Order Mon-Fri until 11.00 a.m. - Delivery the following day by 12.00 noon: €40 per consignment.3)
Excluding Sat., Sun. & public holidays. Express delivery to islands not possible. Dangerous goods excluded from express deliveries.
Return of parcels (prices per parcel): free of charge 4)
Return of forwarder shipments: €40 per shipment 4)
€5 for orders under €20
Next-day delivery and express delivery not possible
SORTIMENT ITEMS
Package delivery: Free from €200 (under €10)
Carrier delivery: Free from 5000 € (less than 120 €)2.)
SPECIAL ARTICLE
Package delivery: 15 €
Carrier delivery: Special items on request
Free from €800 (under €21)
Return of parcels (prices per parcel):
Switzerland: €13.00
Liechtenstein: €13.00
Return of forwarder shipments:
on request
€5 for orders under €20
Next-day delivery and express delivery not possible
SORTIMENT ITEMS
Package delivery: Free from €200 (under €10)
Carrier delivery: Free from 5000 € (under 90 €)2.)
SPECIAL ARTICLE
Package delivery: Special items on request
Parcel delivery: Special items on request
Return of packages (prices per package):
| Austria: | €16.00 |
| Belgium: | €16.00 |
| Denmark: | €16.00 |
| Luxembourg: | €16.00 |
| Netherlands: | €16.00 |
| France: | €21.00 |
| Poland: | €21.00 |
Return of forwarder shipments:
on request
€5 for orders under €20
Next-day delivery and express delivery not possible
SORTIMENT ITEMS
Package delivery: Shipping costs per package/weight
Carrier delivery: Shipping costs per parcel/weight
SPECIAL ARTICLE
Package delivery: Special items on request
Parcel delivery: Special items on request
At cost price
Return of packages (prices per package):
| Czech Republic: | €16.00 |
| Hungary: | €21.00 |
| Monaco: | €21.00 |
| Slovakia: | €21.00 |
| Slovenia: | €21.00 |
| Spain: | €26.00 |
| Estonia: | €26.00 |
| Italy: | €26.00 |
| Lithuania: | €26.00 |
| Latvia: | €26.00 |
| Sweden: | €26.00 |
| Finland: | 32,00 € |
| Croatia: | 32,00 € |
| Ireland: | €32.00 |
| Portugal: | €32.00 |
| Serbia: | 32,00 € |
| Bulgaria: | 52,00 € |
| Romania: | 52,00 € |
| Greece: | on request |
| Norway: | on request |
Return of forwarder shipments:
on request
€5 for orders under €20
a) Parcel delivery: €12 (regardless of order value)
b) Freight forwarding delivery: Kos on request (depending on postcode + weight),
c) Collection: parcel delivery: €12, forwarding delivery: costs on request (depending on postcode + weight)
Important information:
No risk: If an item does not meet your expectations, you have 14 days full right of return.
Please note that shipping companies must charge for a new journey if they fail to deliver your goods.
Please therefore make sure that someone is on site who can take delivery of the goods you have ordered.
