DELIVERY & SHIPPING CONDITIONS

SORTIMENT ITEMS

Package delivery^4.) :

Orders sent by parcel service by 4 p.m. are usually handed over to our logistics partners on the same day (except for shipments to Switzerland and non-bordering EU countries). Normally you will receive them the next working day, after two to three working days at the most. Free from €120 (less than €5.50) ⁴⁾

Forwarding delivery^{1.)  4.)} :

Up to 5 working days delivery time for stock items from the day of dispatch.
Free from €120 (less than €30) ^{1) 4)}

SPECIAL ARTICLE

Package delivery: €8.50

Carrier delivery: Special items on request

Package delivery:

Order Mon-Fri until 3.00 pm - delivery the following day until 6.00 pm: €9.50 per shipment(excluding Sat, Sun & public holidays).
Next Day delivery not possible on islands.
Dangerous goods excluded from Next Day deliveries.

Forwarder delivery:

Order Mon-Fri until 11.00 am - delivery the following day until 6.00 pm: 20 € per shipment³⁾ (except Sat., Sun. & public holidays).
Next Day delivery not possible on islands.
Dangerous goods excluded from Next Day deliveries.

Parcel delivery:

Order Mon-Thu until 3.00 pm - delivery the following day by 10.30 am: €19 per parcel.
Order Mon-Thu until 3.00 p.m. - delivery the following day by 12.00 noon: €15 per consignment.
Order on Fri. by 3.00 p.m. - Saturday delivery: €45 per consignment.

Express delivery not possible on Sundays and public holidays Express delivery not possible on islands Hazardous goods excluded from express deliveries.

Forwarder delivery:

Order Mon-Fri until 11.00 am - Delivery the following day until 10.00 am: €65 per shipment.³⁾
Order Mon-Fri until 11.00 a.m. - Delivery the following day by 12.00 noon: €40 per consignment.³⁾

Excluding Sat., Sun. & public holidays. Express delivery to islands not possible. Dangerous goods excluded from express deliveries.

Return of parcels (prices per parcel): free of charge ⁴⁾
Return of forwarder shipments: €40 per shipment ⁴⁾

€5 for orders under €20

SORTIMENT ITEMS

Package delivery: Free from €200 (under €10)

Carrier delivery: Free from 5000 € (less than 120 €)^2.)

SPECIAL ARTICLE

Package delivery: 15 €

Carrier delivery: Special items on request

Free from €800 (under €21)

Return of parcels (prices per parcel): 

Switzerland: €13.00
Liechtenstein: €13.00

Return of forwarder shipments:
on request

€5 for orders under €20

SORTIMENT ITEMS

Package delivery: Free from €200 (under €10)

Carrier delivery: Free from 5000 € (under 90 €)^2.)

SPECIAL ARTICLE

Package delivery: Special items on request

Parcel delivery: Special items on request

Return of packages (prices per package): 

Return of forwarder shipments:
on request

€5 for orders under €20